Effective Date: April 9, 2025
Dewvana values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website (https://dewvana.com) or purchase our products.
1. Information We Collect
We collect two types of information:
a. Personal Information:
When you make a purchase, create an account, or contact us, we may collect:
- Full name
- Email address
- Shipping and billing address
- Payment details (processed securely via third-party providers)
- Phone number
b. Non-Personal Information:
We also collect data like:
- Browser type
- IP address
- Pages visited
- Time spent on site
- Cookies and analytics data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Respond to inquiries
- Improve user experience and website performance
- Send order updates and promotional content (you can opt out anytime)
- Prevent fraud and maintain site security
3. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies help us remember your preferences, track your cart, and analyze website usage. You can manage cookie preferences through your browser settings.
4. Third-Party Services
We use trusted third-party partners for:
- Payment processing (e.g., Stripe, PayPal)
- Email marketing (e.g., Mailchimp)
- Website analytics (e.g., Google Analytics)
These services only access information necessary for their tasks and are bound by strict confidentiality agreements.
5. Data Security
We take reasonable precautions to protect your personal information. Our website uses SSL encryption, and sensitive data is stored securely and only accessible to authorized personnel.
6. Data Retention
We retain your information as long as necessary for business and legal purposes, including order records, legal compliance, and dispute resolution.
7. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Request correction or deletion
- Object to or limit processing
- Withdraw consent
To exercise your rights, contact us at contact@dewvana.com.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from minors.
9. Updates to This Policy
We may update this Privacy Policy occasionally. Updates will be posted here with a new effective date.
10. Contact Us
For questions or privacy-related concerns, please email us at contact@dewvana.com.
